Basilica Management
Basilica Management needed a corporate platform that could help people understand its organization and find practices across a distributed clinic network. LC Media Group developed the public-facing foundation alongside CRM, referral and patient-acquisition workflows.
The challenge
Make complex work easier to navigate.
A multi-practice organization has to connect corporate information with clinic discovery and operational follow-through. The experience needed to serve both network-level visibility and individual practice discovery.
Work delivered
- Corporate platform and digital brand
- Clinic directory and practice search
- CRM and referral infrastructure
- Marketing systems, workflow automation and patient intake
Project context & documented outcomes
What the delivered work supports
Any organization or network scale figures below describe client context, not results caused by this project. The remaining points describe delivered capabilities and the work they support; no quantified before-and-after project outcome is claimed.
- The public project describes a network of 100+ practices across New York-area boroughs and Long Island; this is network context, not an outcome attributed to the platform.
- The clinic directory and search create a direct path from the corporate platform to practice discovery.
- CRM and referral infrastructure support connected marketing and intake workflows.
Delivery context
How the pieces fit together
The documented work connects a corporate platform and clinic directory with CRM, referral infrastructure, marketing systems and patient intake. The directory provides the public path to practice discovery, while the connected workflows support follow-through behind that experience.