Privacy Policy

1. Information we collect

Information you give us: name, business name, email address, phone number (including mobile number), and the content of messages and forms you send us. Information from your use of our services: account details, messages exchanged with our team or our AI assistants, and technical data such as IP address, browser type and pages visited (through cookies and analytics tools).

2. How we use information

To provide and support our services; to respond to requests and schedule meetings; to send service, account and project notifications; to send marketing communications when you have agreed to receive them; to improve our website and services; and to comply with legal obligations.

3. SMS / Text Messaging

If you provide a mobile number and opt in, we may send you text messages related to your account, projects, appointments, support requests and alerts, and, where you have agreed, offers and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time; reply HELP for help or contact info@lcmediagroup.com or 407-559-8490. Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How we share information

We share personal information only with service providers that help us operate our services, such as hosting providers, messaging and telephony carriers that deliver SMS and voice communications, email delivery providers and analytics providers, and only as needed to provide those services. We may also disclose information where required by law. We do not sell personal information.

5. Data retention and security

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it.

6. Your choices

You can opt out of text messages at any time by replying STOP. You can opt out of marketing email with the unsubscribe link in those emails. You can ask us to access, correct or delete your personal information by writing to info@lcmediagroup.com.

7. Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

8. Changes

We may update this policy; the date at the top shows the latest version.

9. Contact

L.C. Media Group Inc., 255 S Orange Ave, Orlando, FL 32801 · info@lcmediagroup.com · 407-559-8490